Cultural differences not to be underestimated

India is booming, with large Dutch organisations transferring their IT activities there in ever-greater numbers. Each year, millions of people graduate from the country’s hundreds of universities. Young, ambitious graduates with the right education, skills and work mentality — just what was needed for AEGON’s software management and development. Senior trainer and adviser at Schouten & Nelissen Wim Geerts interviews Han de Vos, AEGON sourcing manager, about the impact of cultural differences on a major outsourcing project.